Can't Add or Use My Credit / Debit Cards During Checkout

alikhanmustafa02 2020-06-06 14:32:25 UTC #1

It's my first purchasing something from Cubebrush (I'm trying to purchase Marc Brunet's Art School) and I can't seem to use my debit card (Revolut Maestro card) nor my credit card (Visa) during checkout.
I tried adding the details into the "Credit Card" section, but nothing happens. The green "Pay Now" button is unclickable. What should I do?

(I'm paying from Switzerland)

malcom 2020-06-07 12:13:37 UTC #2

@marc and @Shia may be able to help you with this issue.

Shia 2020-06-08 18:49:51 UTC #3

Hi, sorry for the inconvenience, especially with your first purchase. Could you contact us via Support or private message us on Facebook? We can help you from there on look into your account and fix the issue.

matthewbellcontact 2020-11-29 09:53:36 UTC #4

I'm having the same issue

kamranbutt10112 2021-12-18 21:26:43 UTC #5

Hello
Could you please help me out, I'm facing same issue, how were you able to buy the course?

cedricgo 2021-12-22 21:40:16 UTC #6

Hi @matthewbellcontact and @kamranbutt10112! If you haven't already, I would recommend you contact support here https://cubebrush.co/contacts or send a private message on Cubebrush Facebook or Twitter page.

Sorry for the inconvenience.

ccca004 2024-08-17 21:37:46 UTC #7

Hey, im having the same issue, i already contact support and send emails over 24 hours and i didnt recive any responce. What i can do to resolve this?