Hi,
I've been having an issue regarding my account email activation and I’ve reached tried reaching out to cubebrush support on several occasions with absolutely no response whatsoever. So I suppose the forums are my last line of defense before I’m overrun by lack of solutions.
The issue is that when I try to sign in to my cube brush account, it tells me that I need to activate my email. It also says that it has sent an email to my email account for me to verify. I have never received this activation email and have tried resending it multiple times with no success. I have checked my spam folders and every other possible folder in my email, but this email verification email does NOT exist. And I receive emails from cubebrush often so I know they can send me emails, and that I can receive their emails. This tells me this is an issue on their end.
I’ve been able to find an annoying workaround, I can reset my password and the website will let me log in temporarily that way, but I have to do that every single time I want to log on
As I’ve said I’ve tried contacting cubebrush through their email and this website, but I have not gotten a single response. Ever. To be honest, this is quite infuriating. I like cubebrush (a lot!) and I would love to continue to use their services, but when I get locked out of my account and cannot get any support whatsoever, well, what can a man do?
😞 well, thanks for any help. I appreciate it.
