Fullscreen videos are zoomed in

hernanm8 2021-02-25 08:44:56 UTC #1

Hello, I'm having problems with fullscreen videos on Firefox. They are all zoomed in, but if I extract the cloudfront URL of the video and paste it into another tab the fullscreen works fine. I think the video player that you guys are using is causing some issues.

Screenshot 1 is the not fullscreen video.
Screenshot 2 is the fullscreen video.

EDIT: this only happens here. Youtube and other places with videos I have no issues.

Any way to fix this? Thank you.

Full screen now.

malcom 2021-02-26 03:02:47 UTC #2

That's weird. This doesn't happen to me. Have you tried a different browser? You can also try deleting cookies and try again.

hernanm8 2021-02-26 03:29:01 UTC #3

No luck clearing cookies.

Then, on Edge browser, it does the same.

malcom 2021-02-26 03:44:31 UTC #4

What browser are you using by the way?

Hopefully @marc or @shia can help.

hernanm8 2021-02-26 06:44:52 UTC #5

Firefox. Tried with Edge. Doing the same.

Shia 2021-02-26 09:43:55 UTC #6

Have you tried clearing out all cache and cookies? Tje Cubebrush site is allergic to those.
Also, is this something that occured recently or have you always had this error?

hernanm8 2021-02-26 17:07:41 UTC #7

I used CCleaner to clean everything. Always happened. But just right now is getting annoying when trying to follow the tutorials.

hernanm8 2021-02-26 17:14:14 UTC #8

Ok, I fixed it using an addon to maintain the aspect ratio of the video. I'm using an ultra-wide monitor and the video player is filling the screen, that is why it was zoomed in.

Now, with the addon, I can keep the aspect ratio and see the full screen with no problems.

malcom 2021-02-26 21:08:25 UTC #9

Glad to know the problem is now fixed.