Information not updating

[marco_blanco]

Hello, the information I have updated on my settings does not reflect on my forum, it has been changed days ago, can you please advise?

[liviuc]

Just a note to say, I'm new here, but I'm having the exact same problem.

[marco_blanco]

Ive sent tickets to support to, I kinda hate that they completely ignored this.
no support whatsoever

[liviuc]

Sorry to hear it - seems the forum software is a little buggy, still.

[marco_blanco]

just re-replying to see if anyone has an update on this?

[liviuc]

I can't even get to that Forum Profile page any more... all I get is the list of my own posts on this forum, when I click there now.

[Shia]

Thank you for sharing! Our team will look into it.

[cubebrush]

Hi Liviu, your account should be updated now. The page you mention is found here https://cubebrush.co/settings/forum

@marco_blanco Hi Marco, your account should be updated, there was a mismatch in your username across the forums and the main Cubebrush app. To get the forum background images working you'll just need to re-upload those and you should be all set!

[liviuc]

Thanks - can confirm that my avatar comes through, at least. Also, I'm still getting the wrong page when I click "Forum Profile" in the menu - but your link above does take me there successfully. The user card & profile background features don't seem to work, but I was at least able to edit my settings. =)

[cubebrush]

It's the right page, that's the forum profile page

For forum profile settings, you need to visit the Forums tab from your account settings page (the one linked in the previous post).

Hope this helps and apologies for the confusion here, we're working to solve these syncing issues asap.

[Ascent]

I seem to be having the same issues. My forum link was just giving me an error page until clicking that direct link, now it appears my username and icon wont update. At least on my end. Is there a fix coming I need to wait for or could you update it on your end for me?