Apr '18

I am using Photoshop CC 2015 and my Computer is MSI GE63VR 7RE Raider.
I have an issue where when I zoom in to the canvas to draw, the canvas will jump into a random location outside of the canvas and sometimes when I'm in a full canvas , my line doesn't come out when I draw.

I have tried reinstalling wacom software and finding the oldest CC but the situation is still the same. I am not familiar with windows 10 settings as well.
I really would like some help and hope I do not have to jump to another software. Google didn't help since I have done most of the recommendation.

AcoletModerator
Apr '18

I had the same problem and this worked for me perfectly:
(from here: https://forums.adobe.com/message/10286875#10286875 )

A) Create a text named PSUserConfig.txt with the following lines:

Use WinTab
UseSystemStylus 0

place the file in the following directory

C:\Users[user name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2018\Adobe Photoshop CC 2018 Settings\

B) restart photoshop and be sure Windows ink is disabled

  1. Go into windows settings

devices-->pen and windows ink:
turn all options to off

The B) part can also be done by going into Wacom tablet properties (click Start and type "Wacom", it will show up) here

Apr '18

Ty so much. That really help :smile: was panicking for 2 days.