I just made a purchase of two products but I entered the wrong address, more precisely I entered a non-existent one and now I can't get those products. My email is anomalia@fastmail.com and I entered anomalia@fasil.com at the time of purchase. Can anyone help me, thanks

I'll let our team know and get back to you!

This is unacceptable. If no one told you we live in 2021. It's been a week since no one from the support center responded to my email. If I had traveled on foot from Europe to America by now I would have resolved this misunderstanding, this is a disgrace.